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Developing a new CRM system for managing relationships with SMEs

Lead Institution: Weymouth College

This is a sub-project of Progressing from labour market intelligence to HE level provision that is well supported by employers

Project Report

This final report outlines the implementation of the Weymouth College-led HE STEM project, Developing a new CRM system for managing relationships with SMEs, that sought to create a communication toolkit, policy, and web-based infrastructure (Customer Relationship Management [CRM] system) to allow Higher Education Institutions (HEIs) to access Small and Medium sized Enterprises (SMEs) through the existing network of Further Education Colleges (FECs) with which they work.

The report also includes a discussion of the learning and impact that has resulted from the work carried out.

Final Project Report

Weymouth College

Weymouth College

Staff involved

Dr Ross Kay
Project lead, Weymouth College

Rex Witts
Project coordinator, Weymouth College

Brian Oman
Weymouth College

Chris Bonney
Weymouth College

Eleanor Davies
Weymouth College

Keith Lawson
Weymouth College